J S Joint Lab Solutions
Independent shops · Utah & Salt Lake County

How much declined work is sitting in your shop right now?

Your techs quote thousands in needed repairs that customers put off. Once the ticket closes, that work goes quiet. I'll build you a Declined Work Revenue Map from your shop's own numbers — free — that shows exactly what's recoverable.

✓Free — no software, no obligation
✓Uses reports your shop system already has
✓A 15-minute screen share is enough to start
Get your free Revenue Map Email your export

Run personally by Tyson Crane — local, not a call center.

Declined Work Revenue Map Illustrative example · last 60 days
Declined work found $38,420 already inspected & quoted
Follow-up worthy 46 customers with clear next steps
Rear shocks & alignment
2017 Camry · declined 41 days ago
$1,180
Front brakes & rotors
2019 F-150 · declined 12 days ago
$840
60k service & fluids
2020 Subaru · declined 33 days ago
$620
Safety first
High value
Easy win
The leak

"Not today" shouldn't mean "gone forever."

Your tech found the issue. Your advisor explained it. The customer didn't say never — they said not today. Without a follow-up 2–6 weeks later, that revenue quietly goes stale.

When a customer declines recommended work, who follows up — and how do you know if it booked? If there's no clear answer, that's the leak.
How declined work goes cold
Week 0 — declined at the counterFresh, top of mind, easy to re-book
High
Week 2–6 — the recovery windowA personal follow-up still converts well
Good
Month 3+ — no contactCustomer forgets, or goes elsewhere
Fading
Your number, roughly

See a rough estimate in five seconds.

Three numbers you already know. No email, no export — just slide.

cars
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Declined work sitting in your system $54,000 over the last two months — work your techs already inspected and quoted Get your real number — free Revenue Map

Illustrative estimate — not a guarantee. Your Revenue Map replaces this with your shop's real figure.

What you get

A clear picture of recoverable revenue — not another dashboard to babysit.

The Revenue Map turns your existing reports into three things you can act on this week.

01

Your declined-work total

The real dollar figure sitting in your system over the last 60–90 days — already inspected, quoted, and waiting.

02

A ranked follow-up list

The specific customers worth calling first, sorted by value, safety, and how likely they are to book.

03

Ready-to-send messages

Personalized text and email templates for each customer — so your advisor can reach out in minutes, not hours.

How it works

Three steps. Most of the work is on me.

1

Send your export

Book a 15-minute screen share or email me a declined-work export from your shop system — no customer names needed. That's all it takes.

2

I build your Revenue Map

I turn it into your total, a ranked follow-up list, and a first batch of messages — back to you within 24 hours.

3

You start recovering

I send you the map either way. If you want to walk through it together, grab 15 minutes — your call. Your team sends the messages and re-books the work.

What I need from you

Almost nothing — and nothing that leaves your shop exposed.

✓
A declined-work or recommendations exportMost shop systems (Tekmetric, Shopmonkey, Mitchell1, etc.) can produce one in a couple of clicks. Delete the name and phone columns before you send it — I don't need them for your number.
✓
Or 15 minutes on a screen shareI'll pull the report with you if you'd rather not dig for it. Whatever's easier.
✓
A quick sense of your shopTicket sizes, your best follow-up person, anything unusual about how you operate.

How I handle your data

  • You don't send me customer names or phone numbers at all — delete those columns before you export. Your advisor re-attaches them on your end.
  • No access to your shop system or bank accounts is ever required.
  • Happy to sign a simple confidentiality agreement before you send anything.
  • The Revenue Map is free, and there's no obligation to continue after it.
The part the map can't fix

A simple 30-day recovery sprint.

The map finds this quarter's money. But the pile refills every single month — and your advisor will never work it consistently, because there's always a car on the lift. The sprint makes follow-up actually happen. Optional, only after you've seen your number, and no lock-in.

Day 1

Your Revenue Map

Your map, ranked list, and first message batch — in your inbox within 24 hours of getting your export.

Week 1

First outreach

Your team sends the top-priority messages. We track what books and what needs a nudge.

Weeks 2–3

Follow-through

Second-touch messages for the maybes, plus the safety items that shouldn't wait.

Day 30

Tally & repeat

We add up what was recovered and set a simple rhythm so declined work never piles up again.

Questions

Straight answers.

Is the Revenue Map really free?+
Yes. The map — your declined-work total, ranked follow-up list, and first batch of messages — costs nothing, and there's no obligation to continue afterward. If it's useful and you want help running the recovery, we can talk about that then.
Do I have to install or learn any software?+
No. Everything runs on the reports your shop system already produces. Nothing new to install, no logins to hand over, and no dashboard for your team to babysit.
Is my customer and business data safe?+
You never send me customer names or phone numbers — delete those columns before you export, and your advisor re-attaches them on your end. Beyond that: I never require access to your shop system or accounts, and I'm happy to sign a simple confidentiality agreement before you send anything over.
How much revenue can I realistically expect to recover?+
It depends on your volume and ticket sizes, so I won't promise a number up front. What I can say honestly: most shops are sitting on far more quoted-but-declined work than they realize, and a consistent 2–6 week follow-up recaptures a meaningful slice of it. The Revenue Map shows you your real figure first.
How long does it take?+
Getting me the export takes about 15 minutes of your time. Your full Revenue Map comes back within 24 hours. Then, if you want, we walk through it together on a short call — your choice.
Who am I working with?+
Me — Tyson Crane, of Joint Lab Solutions. It's local and personal, not a call center or an offshore team. You work with the same person start to finish.

Want to see your real number?

Get your free Revenue Map or send your export. Within 24 hours you'll know how big the leak is — and exactly which customers to call first.

Get your free Revenue Map Email your export
Get your free Revenue Map